Frequently Asked Questions

Answers to some questions you might have.

1. A service I need isn't listed

That's ok! Please reach out to me so I can find a solution for you.

2. I'm worried about my privacy

Understood! Maintaining confidentiality and discretion is paramount. I uphold confidentiality agreements and utilise secure communication channels and encrypted storage to safeguard sensitive information. I ensure the highest standards of confidentiality in all interactions with you and am happy to sign an NDA if required.

3. Do you offer virtual or in-person assistance?

I am able to assist you for in-person tasks if you're based in Auckland. Outside of Auckland I'm happy to provide virtual assistance over text, email, call or video call.

I am happy to travel outside of Auckland if required.

4. How does our first meeting work?

I'm happy to connect for a no-obligation meeting working to your schedule, either in person if you're in Auckland or over video chat. From there we can discuss your needs, goals, and preferences in detail. This initial meeting allows us to establish clear expectations and ensures that my services are aligned with your requirements.

5. Can I request specific tools or software to be used for task management and communication

Yes, absolutely! I'm able to use a range of programmes and will be more than happy to accommodate you and your preferred communication method.

6. What is your availability for providing assistance? Do you offer after-hours or weekend support?

I am available during work hours, after work hours and on weekends.

7. Can I contact you in case of emergencies or urgent matters outside of regular business hours?

Yes, absolutely! I am available 24/7 upon discussion and am here to help.

8. Are you available for long term projects?

I am definately available for long-term projects. Please contact me to check availabilities.